Friday, 30 January 2015

Memebox Announcement - Shipping Changes

So, uh, Memebox won't be shipping internationally anymore. It was annoying when I kept seeing great bundles for some of their makeup, only to see 'US addresses only', but now this! It's really unfortunate. Memebox looked like they were finally putting thought into their boxes again, but if you don't live in the USA, China, or Korea, then bad luck.

Here's their official statement:

"Dear International Memebox Customers,

When we first launched our company in 2013, we had a vision of providing our customers worldwide easy access to Korean beauty products. We grew quickly, and are excited to have done this for so many people. However, this huge goal means we face many challenges, and have sadly realized that we are unable to deliver an excellent customer experience for all of our international customers.

In order to offer fast shipping times, attentive customer support, and a seamless ordering process, we’ve made the difficult decision to stop international deliveries as of February 10th. Moving forward, we will only be able to ship to locations where we have a domestic shipping presence: US, China, and Korea. This means that all orders placed on must be shipped to a US address as of 11:59 PM PST, February 10th, 2015. All existing and future orders will be shipped by the 13th of February.

It is with a heavy heart that Memebox makes this unfortunate announcement. We have really enjoyed providing our services and we’ll miss you all so much. You all have been so amazing and loyal. This was a painful decision, but a necessary one in order to improve our shipping process until it is perfected and ready to expand internationally. Memebox loves and values all our customers, and we’re excited to create a better experience for all our customers to return to you again in the future.

We know this is difficult, and we’ve set up and a community forum at where we will be answering any questions you may have.

Thank you.
The Memebox Team"

Thankfully, there's still plenty of places to buy some lovely products, like Testerkorea, Beautynetkorea etc. It's disappointing but what can you do? 

Feel free to vent your thoughts on this issue in the comments section below! Are you angry/surprised about this decision?


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